News

NSW Builders Warranty Claims Update November 8, 2017 - Icare HBCF announced on the 6th of October 2017 that Gallagher Bassett (GB) will be the new HBCF Claims Manager to provide claims management services to NSW homeowners. As of 3 October 2017, Gallagher Bassett commenced receiving new  claims. Please refer to the icare website for further details www.icare.nsw.gov.au. For existing claims please contact RBUA or email Innovation […]
Important Announcement – SA Builder’s Indemnity Insurance November 8, 2017 - Residential Builders Underwriting Agency Pty Ltd (RBUA) wishes to advise that as at 30 June 2017 it will cease to distribute Building Indemnity Insurance (BII) in South Australia. The existing arrangement where RBUA acted as agent of Great Lakes Insurance SE t/as Great Lakes Australia (GLA), who in turn had a reinsurance agreement with South […]
Important Announcement – WA Home Indemnity Insurance November 8, 2017 - Residential Builders Underwriting Agency Pty Ltd (RBUA) wishes to advise that it will cease to distribute Home Indemnity Insurance (HII) in Western Australia after 31 October 2017. The existing arrangement, where RBUA acts as agent of Great Lakes Insurance SE t/as Great Lakes Australia (GLA), who in turn have a reinsurance agreement with the State […]
Planned Outage July 6, 2016 - HBCF System Outage Please be advised that icare HBCF has scheduled a planned system outage from COB Friday, 8 July 2016 to Monday, 11 July 2016, 8am for maintenance and testing. BEAT and CIMS systems will not be available during the testing.
Important – CIS system weekend outage 14th & 15th November November 13, 2015 - Please be advised that our CIS system will be unavailable this Saturday 14th and Sunday 15th November as we transition to a new network. Your subsequent access and use of CIS will not be affected by these changes. We encourage you to process any required certificates at your earliest convenience to ensure any referrals can […]
WA Premium Increase November 11, 2015 - Please be advised the WA Government has announced a 18% premium increase across all Home Indemnity Insurance Certificates effective 1 January 2016. Builders will need to factor new premiums into their future building contracts accordingly. Find the new rate chart here. Please inform your builders of this change and we thank you for your co-operation.
Builders Warranty Update – Important Changes November 3, 2015 - We are pleased to announce the Residential Builders Underwriting Agency Pty Ltd (RBUA) will be providing your WA and SA warranty products from 1 November 2015 as previously advised. View our previous communications: Warranty update email sent 17 September 2015 Warranty update email sent 23 September 2015 We remind you to update your systems to […]
Notice from HBCF – Finance Functions in the Claims and Insurance Management System (CIMS) October 20, 2015 - On 1 September 2015 icare (Insurance & Care NSW) was created to deliver on the State’s insurance and care schemes. The NSW Self Insurance Corporation (SICorp) has become part of icare along with other like agencies such as the Workers Compensation Nominal Insurer, Lifetime Care and Support, Sporting Injuries Compensation and the Dust Diseases Authority. By now, all […]